reputation management

Reputation management refers to controlling a company’s online reputation. Online Reputation Management (ORM) focuses on the management of product and service reviews. Prior to the internet, people had very few options when it came to checking feedback or reputations. It now displays on social media, Google searches, Yelp and others.  With more and more consumers beginning their purchase decision online, reputation is paramount and may be the most important asset in a competitive market.  We can show you how to be proactive in soliciting favorable reviews and monitor feedback to address issues and solve problems before reputation damage is done